Privacy Policy

Information We Collect

Personal Information

When you use our services, we collect information necessary to prepare your legal documents accurately. This may include:

• Full legal name, date of birth, and Social Security number (when required for specific documents)
• Contact information including address, phone number, and email address
• Financial information such as income, assets, debts, and account numbers (for divorce, estate planning, or tax services)
• Family information including spouse/ex-spouse details, children's information, and custody arrangements
• Employment and business information
• Property ownership and real estate information
• Identification documents (driver's license, passport, etc.)

Documents and Records

We collect and maintain copies of documents you provide including:

• Marriage certificates, birth certificates, and other vital records
• Court orders and legal documents
• Tax returns and financial statements
• Property deeds and titles
• Contracts and agreements
• Any other documents necessary for your legal matter

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use your information solely for the following purposes:

• Document Preparation: To accurately prepare legal documents according to your instructions
• Service Delivery: To provide notary services, document serving, tax preparation, translation, and other requested services
• Communication: To contact you regarding your case, answer questions, and provide status updates
• Filing and Submission: To file documents with courts or government agencies on your behalf when authorized
• Record Keeping: To maintain accurate records of our services as required by law
• Payment Processing: To process payments for services rendered
• Legal Compliance: To comply with legal obligations and respond to lawful requests from authorities
• Service Improvement: To improve our services and customer experience

Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

With Your Consent

We will share information when you explicitly authorize us to do so, such as filing documents with the court or submitting paperwork to government agencies.

Service Providers

We may share information with trusted service providers who assist us in operating our business, including:

• ADP for tax preparation services (subject to their own privacy policies)
• Payment processors for handling transactions
• Document storage and management systems
• Professional process servers for document delivery

These providers are contractually obligated to maintain confidentiality and may only use your information to perform services on our behalf.

Legal Requirements

We may disclose information when required by law, such as:

• In response to a valid subpoena or court order
• To comply with legal processes or government requests
• To protect our rights, property, or safety
• To prevent fraud or illegal activity

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner, who will be required to honor this Privacy Policy.

Data Security

We implement robust security measures to protect your information:

• Encryption: All sensitive data is encrypted both in transit and at rest
• Access Controls: Only authorized personnel have access to client information on a need-to-know basis
• Physical Security: Documents are stored in locked, secure facilities
• Digital Security: We use firewalls, secure servers, and regularly updated security software
• Employee Training: All staff are trained on confidentiality and data protection protocols
• Regular Audits: We conduct periodic security assessments to identify and address vulnerabilities

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but maintain industry-standard protections.

Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services to you
• Comply with legal and regulatory requirements (typically 7 years for most legal documents)
• Resolve disputes and enforce our agreements
• Support business operations and record-keeping obligations

After the retention period expires, we securely destroy or anonymize your information. You may request earlier deletion of your information, subject to our legal obligations to retain certain records.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You may request access to your personal information and ask us to correct any inaccuracies. Contact us to review or update your information.

Data Portability

You may request a copy of your information in a commonly used electronic format.

Deletion

You may request deletion of your information, subject to our legal obligations to retain certain records. Some information may need to be retained for tax, legal, or audit purposes.

Marketing Communications

You may opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email or contacting us directly. Note that you cannot opt out of service-related communications.

Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have additional rights:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, contact us at yoselyn@leonldanotary.com or (323) 326-5357.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent. If we learn we have collected information from a child under 18, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. Material changes will be communicated via email or prominent notice on our website.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us: